Blog Articles…
How to Use Storytelling to Communicate What Excellence Looks Like and…To Celebrate Awesome
When I went to check out after getting my oil changed at the auto dealership (Ira Honda Saco), Alberto, the service advisor I usually work with, let me know he [...]
How to Give Negative Feedback in a Constructive Way
Want to increase the odds that your "negative" feedback will be heard? You never know where you are going to find great examples of interpersonal communication skills. In this case, [...]