Blog Articles…
“Let’s Talk for a Change!” – How to Engage People in Productive Conversations About Important Issues
Constructive conversations or "crucial conversations" can be SO hard, yet are SO important to have. In this conversation, David Lee and Susan Ni Chriodain, of the Life Beyond the Numbers Podcast share personal stories of challenging conversations they've had and how they navigated them.
How to Use Storytelling to Communicate What Excellence Looks Like and…To Celebrate Awesome
When I went to check out after getting my oil changed at the auto dealership (Ira Honda Saco), Alberto, the service advisor I usually work with, let me know he [...]
How to Give Negative Feedback in a Constructive Way
Want to increase the odds that your "negative" feedback will be heard? You never know where you are going to find great examples of interpersonal communication skills. In this case, [...]