“Informal Leadership and Personal Effectiveness Skills for Front Line Employees ”

ATTENTION: Managers and HR Professionals Who Want to “Grow” Your Front Line Employees

WHEN:  April 16th · Concord, NH

WHAT & WHY: This seminar is the result of input from supervisors, managers, and HR professionals over the last few years about what they would like to see more of in their employees.

It is designed to be a win/win, where the employees you select to attend benefit from a unique professional development opportunity that helps them become more successful, and you benefit by getting a more effective employee with greater leadership potential.

This seminar will help you:

1. “Grow” your employees and help them make an even greater contribution.
2. Groom your future leaders so you have “internal bench strength” and your employees see you investing in them.
3. Provide professional development opportunities to your younger employees (research shows that professional development opportunities are one of the top drivers of employee retention and engagement, and factors determining who they choose as an employer).

TOPICS WILL INCLUDE:

1. 100% Accountability – The key to professional effectiveness and success. What it means and how to apply it.
2. Successful Professional Relationships – How to communicate and work more effectively with people who are different from you; how to bring up tough issues in diplomatic, yet straight forward ways; what it means to be a team player; and interpersonal blind spots that stall careers.
3. Being an Informal Leader – What it means to be a role model and a leader, regardless of your position. How to be a positive influence on others through your example.
4. How To Be A “Dream Employee” – How to become more valuable by knowing what your “customer” (your boss and your employer) values most, based on surveys of what employers want in an employee.
5. Emotional Intelligence – Since research shows that EI accounts for 2/3 of job and career success, anyone wanting to grow professionally must know what it is and how to develop it.  While other sections will focus on the interpersonal piece of EI, this section will focus on the “emotional self-management” piece: how to maintain an upbeat, positive attitude despite high pressure, dealing with difficult people, and facing difficult circumstances.
6. How to Think Like An Entrepreneur…and Provide Maximum Value  – Employees who provide the most value have a distinctly different mindset than those who think doing only what they’re told and nothing more is good enough.  Borrowing from the world of entrepreneurs, we look at how to use the entrepreneur’s mindset to provide more value to your employer, and therefore… become more valuable.
7. Managing and Influencing Upward – How to get your ideas heard and respected; how to communicate openly and respectfully to your boss, so that you help them understand how to bring out the best in you, and you understand what they need from you.
8. If There Are Other Topics You Would Like Me To Emphasize, email me at: David@HumanNatureAtWork.com

About The Speaker: David Lee is an internationally recognized authority on organizational and managerial practices that optimize employee performance. The founder of HumanNature@Work, he has worked with organizations and presented at conferences throughout North America and overseas. He is the author of Managing Employee Stress and Safety, as well as dozens of articles on employee and organizational performance that have been published in North America, Europe, Asia, and Australia.

What Seminar Participants Say About David Lee:

“I learned more in this seminar than in four others I took from (a well known national seminar company).”- Jennifer Sgroi, Stonyfield Farm, NH

"Thank you for doing such an outstanding job keynoting our conference. As you could tell by the response, participants loved both the content and the delivery of your presentation.” - Dr. Ian Gawler, Director, The Gawler Foundation, Victoria, Australia

“I just wanted to thank you again for a magnificent presentation.  I have been to many seminars, and this far exceeded any past experience.  I walked away feeling energized, enthusiastic and empowered.  I can hardly wait to apply the principles that we discussed today at work and beyond.” - Sybil L. Morin, Director of Administration, LifeShare, Inc., NH

“David’s presentation style is unparalleled!  The substantive and timely content of his subject materials is immediately adaptable to the workplace making his seminars an invaluable aid to an employer seeking to be an “Employer of Choice.” - Lynn M. Lombard, VP, MMG Insurance Company, ME

"Thank you for your seminar 'How To Keep Your Staff Inspired, Energized, And Passionate About Their Work!' This was powerful information and advice...delivered in a gentle, fun and caring way! Great job" - Connie Roy-Czyzowski, Northeast Delta Dental , NH

"David always scores at the tops of the charts when it comes to seminar satisfaction. He teaches essential skills that every employee can immediately implement." - Brendan Perry, Executive Director, New Hampshire Auto Dealers Association, NH

"David, I can't thank you enough for the breath of fresh air that you provided us all last week. I only wish that every one of our supervisors could have attended. Your teaching style was just right for the audience, with a perfect blend of humor and effective hands-on tips that everyone could put to immediate use. Thanks also for your other email with follow-up tips." - Sara E. Butturini, Human Resources Manager, Millipore Corporation, MA