How to Get More of the Behaviors You Want From Employees

One of THE most important skills a manager can have is the ability to clearly communicate to employees  what constitutes High Value Behaviors–i.e., behaviors that: Contribute the most to your organization’s overall success Help your organization achieve specific goals and initiatives–such as becoming more patient-centric, supporting your rebranding effort, or becoming more of a “WE […]

How Managers Can Boost Engagement and Productivity in Today’s Employees

   with David Lee   Westbrook, Maine • October 27th • 9AM-4PM   To Download Printable Flyer to Share Gallup’s research on employee engagement shows that an employee’s manager accounts for 70% of that employee’s engagement level. Think of that, managers have over TWICE the impact of ALL OTHER FACTORS COMBINED. Thus, if you want […]

21 Mistakes to Avoid When Giving Constructive Feedback

  By David Lee If you’re like most managers—and most people in general—giving feedback is one of your least enjoyable experiences. It is also one of the “weakest links” between managers getting the output and outcomes they want and what they actually end up getting. Research conducted by the authors of the The 2020 Workplace […]

How to Give Constructive Feedback That Works

  David Lee Westbrook, Maine • September 28th • 9AM-4PM   Giving Feedback is THE #1 Skill Employees Want From Their Manager, But… Research conducted by the authors of The 2020 Workplace revealed that of eight managerial capabilities and strengths employees wanted most from their manager “Will give me straight feedback” was ranked #1. Unfortunately, […]

Breakthrough Solutions Never Come From the Comfortable Conversations

  This fascinating TEDTalk by Tim Ferris is both thought-provoking and practical. I especially like one of his closing statements: “The biggest challenges and problems we face will never be solved with comfortable conversations whether it’s in your  own head or with other people.” Tim Ferris   If you’re like most of us, there are […]

Courageous Conversations & Coaching and Mentoring Seminar Recordings...Now Available!

Courageous Conversations & Coaching and Mentoring Seminar Recordings…Now Available!

  Price for recordings only $179 Deluxe Package – These two  half-day seminars plus…the full day Constructive Conversations seminar recordings $349 Note: They are in the process of being edited, so you won’t get them instantly. However…the first 10 people to buy them will get a complimentary coaching session from me, which would ordinarily cost […]

How to Give Feedback So It’s Heard and Welcomed

Here are 11 questions to help you deliver important feedback more effectively. If you would prefer this in a word document, click here. Before the Conversation Have you done your due diligence so you are SUPER clear regarding the facts, context, details, and backstory? If you’re upset, are you doing the work to get into […]

Courageous Conversations – June 30th directions and more…

  Greetings! I look forward to seeing you on Friday for the morning program “Courageous Conversations” Please Come With… Notebook One or more courageous conversations you want to have. I want you to to have a real situation you can apply the material to, and not just leave it theoretical. Remember, we won’t be doing […]

Stop the Employee Engagement Survey Madness!

Stop the Employee Engagement Survey Madness!

Millions of words have been written about employee engagement, and over a billion dollars is spent annually in the US alone on employee engagement surveys and improvement interventions. Yet the needle has essentially not budged in over 15 years. In The Worldwide Employee Engagement Crisis by Gallup, the authors state: “Though there have been some […]

Managing Millennials: Resources for Managers and HR Professionals

  Managing Millennials: 7 Practices for Increasing Engagement and Productivity  – This is a 60 minute webinar     Articles by David Lee Your Millennials Are Your Canaries To See Greater Engagement, First SEE Your Employees It’s Not About the Beer When Your Workplace Has a Beer Fridge Culture How to Keep Your Awesome Culture […]