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David
Lee
Consultant
Speaker
Author
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Email this link to a colleague
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"Now I Know Why They're Acting That Way!" |
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How to Understand and Work Effectively With People
Having Different Personality Styles |
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David Lee |
| Principal,
HumanNature@Work |
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10/31/06 9AM-4:30 PM · South Portland, ME (The Sheraton)
11/1/06 · 9AM-4:30PM · Lewiston, ME (The Ramada Inn)
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Many supervisor/supervisee, customer, and co-worker conflicts are the result not of ill intentions, but of personality style differences. What we often imagine is another person trying to be difficult, is really our inability to adjust our communication to their personality style.
The more skilled we are in recognizing and adjusting to different personality styles, the greater our ability to create productive relationships with a broad spectrum of people. Because it reduces conflict, becoming skilled in this area also reduces the stress and emotional wear and tear we experience on the job.
In this seminar, we will draw from the most popular personality style models used in business - the DISC profile. This model will enable you to recognize your interpersonal blind spots that create unnecessary conflict for you, and what approaches work best with different personality types. This is for supervisors and frontline employees alike.
In this program, you will:
- Develop greater insight into your personality style and how it influences your effectiveness at work, and your ability to bring out the best in others.
- Identify blind spots that have been getting in the way of your becoming more influential, and how to remove these obstacles.
- Learn how to create greater rapport and communicate more effectively with people possessing personality styles very different from your own.
- Reduce tension and negativity often found in teams with people possessing very different styles
Of all the seminars I teach, this is the one that attendees seem to enjoy the most. I think there are several reasons why. First, this topic lends itself to an interactive format, so they get to be actively involved throughout the day. Second, most people like learning about themselves. I mean who is more fascinating to us than ourselves? Third, it helps to remove some of the mystery about why other people act as they do. Since people who are different from us often leave us scratching our head - or grinding our teeth - this information offers useful ideas on how to deal with those people. |
Fee: $129. Early Bird Registration: $99 if registration postmarked by October 6th. $149 at the door.
For Printer Friendly Registration Form, click here |
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| "I learned more in this seminar than in four others I took from (a well known national seminar company)." - Jennifer Sgroi, Stonyfield Farm Yogurt |
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About
the Speaker: David Lee is a nationally recognized authority on organizational and managerial practices that optimize employee performance. The founder of HumanNature@Work, he has worked with organizations and presented at conferences throughout North America and overseas. He is the author of Managing Employee Stress and Safety, as well as dozens of articles on employee and organizational performance that have been published internationally (and can be downloaded from his site: www.HumanNatureAtWork.com). |
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What Seminar Participants
Say About David Lee: |
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“I
David, not only did I find your presentation very clear on concepts and theories, but more importantly, your program includes practical suggestions and multiple workshop handouts that participants can take back to their workplaces to implement those concepts and theories in a practical way”.
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Don Steig, HRH of Northern New England
"Whenever I attend a seminar, if I leave with
2 or 3 solid items to implement back at our office,
I feel the day has been worthwhile. I left David
Lee's half-day course with more than 20 solid, commonsense,
no-cost items that I am eager to implement…This
half-day course was an excellent use of time."
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Eric S. Wood, President, EnviroSense, Inc.
"Having seen a lot of
speakers, I can't tell just you how impressed I
was by David. I even waited in line to talk with
him... I learned a great deal and laughed my butt
off in the process... When we have someone who
is so genuine and so well prepared, we owe it to
each other to spread the word.... I take it very
seriously when I recommend someone else's work
and... he's great!"
- Naomi Judd
"Thank you for your seminar
'How To Keep Your Staff Inspired, Energized, And
Passionate About Their Work!' This was powerful information
and advice...delivered in a gentle, fun and caring
way! Great job"
- Connie Roy-Czyzowski, VP
of Human Resources, Northeast Delta Dental
"Thank you so much for your presentation 'How to Keep Employee Morale High in Both the Good Times and Bad.' I received wonderful feedback from all the managers who attended."
- Darrell Caron, Director of Human Resources, Sheraton South Portland
"David's Customer Service Training Program
certainly elevated the level of customer service
that we provide in our Service Center at Lincoln
Financial Group. The "David Lee" training
is referenced often and kept alive in our Center.
We have experienced higher Quality Monitoring scores
and more satisfied customers as a direct result."
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Stacey E. Swim, Regional Director, Lincoln Financial
Group
"David always scores at
the tops of the charts when it comes to seminar satisfaction.
He teaches essential skills that every employee can
immediately implement."
- Brendan Perry, Executive Director,
New Hampshire Auto Dealers Association
"David, I can't thank you
enough for the breath of fresh air that you provided
us all last week. I only wish that every one of our
supervisors could have attended. Your teaching style
was just right for the audience, with a perfect blend
of humor and effective hands-on tips that everyone
could put to immediate use. Thanks also for your
other email with follow-up tips."
- Sara E.
Butturini, Human Resources Manager, Millipore Corporation
"David Lee has provided the employees of the City of Manchester with a breath of fresh air in his training programs. Employees always rave about the relevance of the training to their real life work situations. David also has the unique ability to allow participants to bring up other subject matters while at the same time, he works their concerns into the program that he is presenting."
- Ginny Lamberton, HR Director, City of Manchester
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| (for a printer friendly version of the order form,
click
here) |
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How to Understand and Work Effectively With People
Having Different Personality Styles |
|
| with
David Lee |
| Principal,
HumanNature@Work |
| |
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10/31/06 9AM-4:30 PM · South Portland, ME (The Sheraton)
11/1/06 · 9AM-4:30PM · Lewiston, ME (The Ramada Inn)
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Fee: $129. Early Bird Special - $99 if postmarked prior to October 6th. $149 if registered at the door.
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If you register within 7 days of the seminar, please call first to see
if space is available. Previous programs have sold out.
To Register: Check the seminar you wish to attend and send registration with check or credit card information to David Lee Seminars, P.O. Box 430, Bar Mills, Maine 04004. Please make the check out to "HumanNature@Work".
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| *please print clearly, your confirmation and directions
will be sent by email. |
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For More Information or For Information About an Onsite Version of Either
Program, Call 207-929-3344 or email David@HumanNatureAtWork.com
Why the Low Fee? The fee has been kept low for two reasons. First, it's
to make it easy for you to send more than one manager, because the more
managers who attend, the greater the impact this material will have on
your company. I've also kept the fee low to remove any “barriers
of entry”, as a way to give you a chance to preview my work. At the
risk of stating the obvious… learning the skills and practices that
bring out the best in employees takes more than a half-day seminar. So,
my hope is that you will recognize the impact this material can have on
your company's success, and will want to invest in ongoing management development
and coaching.
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For more articles by David Lee, go to http://www.humannatureatwork.com |
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| Thank you To Our Sponsor: |
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